Support
Watch how-to videos, explore FAQs, or submit a service request to our customer service team. We’re here to help.
Helpful Tips
These how-to videos will make operating and maintaining your product easy.
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Maintenance Tips
Once your windows are installed, you'll want to care for them so they look great for years to come.
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Dealing with Seal Failure
Windows that appear foggy may be suffering from seal failure. Learn what causes this issue and how you can fix it.
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How to Fix Dropping Windows
Fixing a window that won't stay up is easy and only requires a screwdriver.
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How to Operate Single-Hung or Double-Hung Windows
Learn how to operate your new single-hung or double-hung windows.
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How to Operate Sliding Windows
Learn how to operate your new sliding windows.
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How to Control Condensation
Do you have condensation on your windows? Find out why, and learn how to control indoor humidity in this video.
Do you have specific questions about operating and maintaining your new windows? Get in touch with us.
If you have questions, we have answers.
Frequently Asked Questions
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We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
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The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
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Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
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Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
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Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
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All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
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After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
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Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
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We are a full-service window replacement company in Sacramento, CA, specializing in energy-efficient replacement windows, and patio, French and entry doors.
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Yes! We offer some of the most energy efficient windows in Sacramento, CA that not only meet but exceed California Title-24 Energy-Efficiency standards. Our windows are designed to improve insulation, reduce energy bills, and enhance comfort year-round with their LoĒ3, double-strength, double-pane, Argon gas-filled glass.
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Simply contact us to schedule your free in-home consultation. During your no-pressure consultation, you’ll have all your questions answered and be presented with a detailed, accurate, no-gimmick estimate. And you’ll receive that estimate from the owner, Todd Dillon, himself! No pushy salesperson…ever! Window World will be with you through every step—from your free consultation to final installation—and beyond.
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Most projects are completed in just one day, depending on the number of windows and complexity. Our professional installers work efficiently to minimize disruption and ensure top-quality results.
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Yes! We’re known for offering affordable, low-price replacement windows throughout the Greater Sacramento market! Thousands of your neighbors—our neighbors, too—have entrusted their windows and/or door projects to us. Allow us to earn your trust! And know this, our price is our price, no fake “sales”, games or gimmicks. Window World’s national buying power delivers serious value and eliminates the middleman, entirely, saving you money!
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We accept cash, personal checks, major credit cards and offer financing through Wells Fargo, including 0% APR options (ask for details, with approved credit, only). We have numerous financing programs available to our customers which enables them to pick the plan best suited for their budget and goals.
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Absolutely. Choose from a wide variety of window styles, features and colors. During your free, no-pressure in-home consultation, you will be presented with many options that fit your unique home’s character and needs.
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Our windows are proudly made in America using high-quality, low-maintenance, premium vinyl. We have doors constructed in fiberglass and vinyl, offering both strength and beauty. Our windows, Entry, Patio and French Doors deliver energy efficiency, curb appeal, and long-term performance.
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We offer comprehensive warranties on both products and installation. Our own Window World limited lifetime warranty combined with manufacturer warranties and the Good Housekeeping Seal of Approval on all products offers true peace of mind! Plus, our local team is always here to provide post-installation support.
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Customer satisfaction is our top priority. If you experience any issues, contact us right away. We stand behind our work and will resolve concerns promptly, ensuring you’re happy with your investment.